There are several ways in which we can help you use our software successfully:

• We have answers to Frequently Asked Questions.


• You can contact us at info@kerika.com. (Please be very specific in your email; we get a ton of spam every day and a generic-looking email might get deleted by the spam filters!


• We have Web pages that describe how you can use particular features of the product:
   
  1. Basic concepts
  
  
  2. Getting started
  
  
  3. Setting up a project
  
  
  4. Sharing projects
  
  
  5. Managing projects
  
  
  6. Connecting with others, across the world
  
  
  7. Managing your privacy
  
  
• We have a number of tutorials that you can watch:
   
  1. Overview of Kerika
  
  
  2. Setting up Projects
  
  
  3. Sharing your Projects
  
  
  4. Using Templates
  
  
  5. Managing Documents
  
  
  6. Adding Notes to Items on Pages
  
  
  7. Sending Project Updates by Email
  
  
  8. Conversations
  
  
  9. Using the Bookmark Bar


• We have a list of Known Problems: areas where we know we need to improve.

1. Basic Concepts

Collections & Folders: projects are stored in their own Project Folders, which makes it easy to share an entire Project with another person; related projects can be stored in a Collection.

Idea Pages; think of Idea Pages as a kind of smart, digital writing paper – you can sketch out your projects on an Idea Page, add content (files, Web links, pictures, etc.) and then link together Idea Pages to create a simple or complex project.

Project Teams: you can share a project with any number of other people, regardless of whether they use Kerika or not, and regardless of where they are located or what sort of computers they are using.

back to top

2. Get Started

Sign Up: the first step is to sign up as a trial user of Kerika – all you need to provide is your (real) name and a valid email address.

Costs: learn just how affordable is Kerika.

My Account: check your subscription status at any time.

Download: you can download the latest version of Kerika at any time; you won't lose any data when you upgrade your software.

back to top

3. Set up a Project

Pick a Collection: Kerika comes with three Collections (Work, Play and School) to help you organize your projects, but you can also create your own Collections.

Create a project: A step-by-step guide to setting up a Project, including use of the Kerika Wizard.

Kerika Wizard: The Kerika Wizard automatically shows up when you need to create a new Project Folder or a new Idea Page.

Project Toolbar: use the Project Toolbar to sketch out projects on your Idea Page, add documents, labels and sticky notes, etc.

Add documents: the easiest way to add documents to an Idea Page or Project Folder is to simply drag them onto the page.

Add Web links: drag a Web linke (URL) from any Web page, using any browser, onto an Idea Page or Project Folder.

Add Pictures: drag pictures from your desktop or folders onto an Idea Page or Project Folder.

Use the Sidebar: use the Sidebar to get details about items, manage documents, manage project teams, restore items from the Page Trash, and much more.

Add sticky notes: add sticky notes using the Project Toolbar or the File menu.

Add Kerika Notes: attach a Kerika Note to any item ony Idea Page or the File menu.

Use a template: use a Template to jump-start your next project.

Decorate your Idea Pages: use the Inspector (which you can find in the Tools menu) to change the colors, fonts and shapes of items on your Idea Page.

Mix your own colors: the Inspector comes with several standard colors, but you can also use the Color Wheel to mix your own special shades.

Set your user preferences: customize the experience of using Kerika by setting your user preferences.

back to top

4. Share a Project

Set up a project team: you can share a project with anyone who has an email address.

Share with people who don't use Kerika: project team members who are not using Kerika can still get project updates, sent automatically by email.

Find out when something gets changed: get notifications when a project team member updates or modifies a shared document or Idea Page.

back to top

5. Manage a Project

Project teams: share projects with anyone, anywhere, regardless of where they are located, what sort of computer they are using, whether they are currently online or offline, or even whether they are also using Kerika!

Add notes to items: you can attach notes to documents, bookmarks, Idea Pages – anything you like.

Share items across projects: you can use the same set of ideas, activities or documents in several projects at the same time.

Manage documents: if you share a document with others, Kerika will automatically ensure that everyone on the team has an up-to-date set of all versions of the document.

Use bookmarks: you can bookmark any item on any Idea Page, not just Web links but also documents and projects.

Use Kerika's Trash to restore deleted items: anything that gets deleted from a page goes into its Trash. Anyone can delete items from a shared project, and anyone can restore them as well.

Export and print your pages: you can get JPEG snapshots of your Idea Pages or print them.

Send File Updates: if you don't want Kerika to automatically send out updates whenever your files change, you can handle this manually instead.

back to top

6. Connect Across The World

People-to-people networks^TM: share your projects with anyone, anywhere – regardless of where they are located, what sort of computer they are using, whether they are online or offline...

Connect across firewalls: users who are behind corporate firewalls can still connect with their colleagues using Kerika's Relay Server.

Connect with offline buddies: users who are offline when a project gets modified by one of their colleagues can pick up the updates when they next use Kerika.

Have Conversations: chat with other team members who are online at the same time as you.

Share large files: Kerika makes it easy to share files that are too large to email.

Check your network status: work online all the time, or go offline when you need to.

Synchronize: keep two computers synch'ed up with each other.

back to top

7. Privacy

Use Kerika's servers: Kerika offers a shared Storage Server at our data center that holds messages for users who are not online.

Set up your own private servers: for greater privacy, you can set up your own Private Storage Server on any computer that you with a fixed IP address.

back to top